HELP
Moderator: SharksGM
HELP
I downloaded Win 7 AntiSpyware 2011, which is a VIRUS itself. My internet just wouldn't open up without that pop-up. It looked so legit that I bought it. Now my stuff is being checked and my passwords and credit cards have been taken. Plus, I spent 80$ for nothing!
Is there a way to restore my computer to a ''before I installed the virus'' point? It even freezes my typing when I go on the internet, like now.
PLEASE HELP
Is there a way to restore my computer to a ''before I installed the virus'' point? It even freezes my typing when I go on the internet, like now.
PLEASE HELP
Last edited by Penguin on Mon Mar 14, 2011 12:53 am, edited 2 times in total.
- Virtual Jarmo
- Posts: 8716
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Re: HELP
You could probably do a system restore from Start->All Programs->Accessories->System Tools->System Restore, but I highly doubt it will remove everything. Then again, I've only used that feature for XP. I don't even know if 7 has it.
My suggestion would be to download Windows Security Essentials and let that run all the way through. That one's at least free so you don't have to shell out money for McAfee or Norton.
Other than that, just Google search for help. There's computer message boards all over the internet. Somebody will have an answer.
My suggestion would be to download Windows Security Essentials and let that run all the way through. That one's at least free so you don't have to shell out money for McAfee or Norton.
Other than that, just Google search for help. There's computer message boards all over the internet. Somebody will have an answer.
Adam Burke
Former Commissioner, Current Jackets GM and Owner of Eastside's Hockey Elite Collide
Former Commissioner, Current Jackets GM and Owner of Eastside's Hockey Elite Collide
Re: HELP
Fuck I'm such a noob!
How exactly do I reformat? What is physing? Buying an Anti-Virus won't clear the virus?
I have been looking up stuff online, but I'm completely clueless with all these terms, and I don't trust any random site now. Microsoft Security Essentials didn't do anything.
How exactly do I reformat? What is physing? Buying an Anti-Virus won't clear the virus?
I have been looking up stuff online, but I'm completely clueless with all these terms, and I don't trust any random site now. Microsoft Security Essentials didn't do anything.
- Commish Bub(NYR)
- Posts: 6507
- Joined: Sat Sep 26, 2009 11:30 am
- Location: Maine
Re: HELP
Go to a respected site such as www.cnet.com (type it in your browser, do not surf from google as you've probably been hijacked) and find their forums. I think the one at cnet is called "computer help." Tell them what your problem is and ask if anyone can help you or direct you to a place where you can get help. You may know this already but I'll say it anyway: ASK NICELY. Do not type in all caps something like "HELP ME PLZ!!!!!1!!!" You will be ignored if you do this. Someone may come along and help you directly, or they may direct you to a forum where you can get help more quickly. Someone will probably tell you to download HijackThis! or Malwarebytes. You should get a link from the forums, rather than going through your probably-hijacked browser.
Or, if you have all your startup disks you can just go in and get any personal files off your hard drive and then do a reformat and rebuild.
Good luck. I haven't been phished but I've been hijacked before and it's no fun.
Or, if you have all your startup disks you can just go in and get any personal files off your hard drive and then do a reformat and rebuild.
Good luck. I haven't been phished but I've been hijacked before and it's no fun.
Re: HELP
Alright, thanks everyone!!
I was told by a computer guy at my school that the best bet would be to buy <<Webroot Anti-Virus 2011 with Spy Sweeper>>. Its one of the only Anti-Virus that comes with a Spy Sweeper (which would eliminate the threats). And, I need an Anti-Virus anyways.

Safe bet?
Its on sale at Future Shop for 25$ (3 PCs for 1 year.)
I was told by a computer guy at my school that the best bet would be to buy <<Webroot Anti-Virus 2011 with Spy Sweeper>>. Its one of the only Anti-Virus that comes with a Spy Sweeper (which would eliminate the threats). And, I need an Anti-Virus anyways.

Safe bet?
Its on sale at Future Shop for 25$ (3 PCs for 1 year.)
- Virtual Jarmo
- Posts: 8716
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Re: HELP
I used to use SpySweeper. It did the job, but I never had anything as big as what you have going. The problem with Windows 7 is that most computers don't include a set of recovery discs. I had to pay an extra $35 when I got my laptop so that I would get discs in the event that I ever had to reformat. I'm guessing Bern didn't do that. They want like $80 to get them straight from Microsoft and it isn't built in anymore.
You could try SpySweeper, but I don't think it will get everything. It's your best bet for the price. Virus scanning software may not do it and will cost more to figure out.
I don't know if it will definitely get it all, but I've used Spybot Search & Destroy. It's a little more advanced though. You can post your log to some message boards and some of the tech guys on those forums will tell you what to get rid of.
You could try SpySweeper, but I don't think it will get everything. It's your best bet for the price. Virus scanning software may not do it and will cost more to figure out.
I don't know if it will definitely get it all, but I've used Spybot Search & Destroy. It's a little more advanced though. You can post your log to some message boards and some of the tech guys on those forums will tell you what to get rid of.
Adam Burke
Former Commissioner, Current Jackets GM and Owner of Eastside's Hockey Elite Collide
Former Commissioner, Current Jackets GM and Owner of Eastside's Hockey Elite Collide
- Commish Bub(NYR)
- Posts: 6507
- Joined: Sat Sep 26, 2009 11:30 am
- Location: Maine
Re: HELP
Yeah, I used a combo of Spybot and HijackThis to fix my problem. Had to post multiple logs to message boards, so it took a few days, but it fixed things right up.Commissioner (CBJ) wrote:I don't know if it will definitely get it all, but I've used Spybot Search & Destroy. It's a little more advanced though. You can post your log to some message boards and some of the tech guys on those forums will tell you what to get rid of.
Re: HELP
I'm an IT engineer 
I use free antivirus Avira AntiVir: http://www.avira.com/en/avira-free-antivirus
And watch what you click on (on msn, weird emails, weird facebook msg, don't download crazy shit (porn)) and you'll be fine.
The formatting solution isn't a bad idea either.

I use free antivirus Avira AntiVir: http://www.avira.com/en/avira-free-antivirus
And watch what you click on (on msn, weird emails, weird facebook msg, don't download crazy shit (porn)) and you'll be fine.
The formatting solution isn't a bad idea either.
Re: HELP
I've actually heard Avira is a really good free one. One of the one's that aren't a joke or actually infects you.
I use Windows Live oneCare on my PC at home, and obviously nothing for my mac.
I use to have Panda AntiVirus or whatever it's called, Panda something. It was decent, but then it gave me a virus after I didn't re-new it, so I re-formatted. I've also used the one that starts with a T...Trend Micro or something? It was OK.
Norton use to be complete crap, but in the last couple years it's ratings have gone up but I won't use them anymore after getting so many viruses in the past.
Best one I've used is Windows Live OneCare to be honest. Haven't had a single virus or anything in 3 years now. *knock on wood*
I use Windows Live oneCare on my PC at home, and obviously nothing for my mac.
I use to have Panda AntiVirus or whatever it's called, Panda something. It was decent, but then it gave me a virus after I didn't re-new it, so I re-formatted. I've also used the one that starts with a T...Trend Micro or something? It was OK.
Norton use to be complete crap, but in the last couple years it's ratings have gone up but I won't use them anymore after getting so many viruses in the past.
Best one I've used is Windows Live OneCare to be honest. Haven't had a single virus or anything in 3 years now. *knock on wood*
- Commish Bub(NYR)
- Posts: 6507
- Joined: Sat Sep 26, 2009 11:30 am
- Location: Maine
Re: HELP
Second this.CapsGM wrote:avast! Antivirus is pretty good and it's free, even though it may not sound too legit.
Re: HELP
For those who are curious to know what happened since I got you all into it, I ended up getting my laptop completely restored, which cost me 100$.
The anti-virus that I bought couldn't remove the virus cause it was just too big and I didn't have the motivation to learn how to reformat everything.
So boys.. Lesson of the day: ALWAYS HAVE AN ANTI-VIRUS!

So boys.. Lesson of the day: ALWAYS HAVE AN ANTI-VIRUS!
- Virtual Jarmo
- Posts: 8716
- Joined: Fri Sep 18, 2009 5:43 pm
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Re: HELP
Not sure an Anti-Virus would have been a big help since you downloaded the program yourself. But, glad to hear things are working again and you learned a lesson. Computers can be a pain in the ass.Penguin wrote:So boys.. Lesson of the day: ALWAYS HAVE AN ANTI-VIRUS!
Adam Burke
Former Commissioner, Current Jackets GM and Owner of Eastside's Hockey Elite Collide
Former Commissioner, Current Jackets GM and Owner of Eastside's Hockey Elite Collide